PERAN PEMERINTAH INDIA DALAM TRASNFROMASI HCL TECHNOLOGIES MENJADI EMNCs

RIVA DJOHAR, Dr. Nanang Pamuji Mugasejati

2016 | Tesis | S2 Ilmu Hubungan Internasional

Penelitian ini dimaksudkan untuk menganalisis peran pemerintah India dalam membantu transformasi HCL Technologies yang merupakan salah satu perusahaan lokal TI India yang saat ini telah menjadi Emerging Market Multinational Corporations (EMNCs) TI terbesar di pasar global dan juga menganalisis bagaimana strategi HCL Technologies hingga dapat bertransformasi menajdi EMNCs. Sejak tahun 2000-an India saat ini mejadi salah satu negara anggota BRICs yang sedang mengalami emerging market dan memunculkan perusahaan-perusahaan multinasional baru seperti HCL Technologies. HCL Technologies adalah perusahaaan yang bergerak dalam industri teknologi informasi (TI), layanan TI dan Business Process Oursourcing (BPO). Internasionalisasi HCL Technologies dilatar belakangi oleh strategi untuk menciptakan keunggulan kompetitif untuk berekspansi dan adanya dukungan pemerintah India hingga dapat memberikan pelayanan dan produk yang sesuai dengan permintaan pasar dan konsumen saat ini. Penelitian ini merupakan penelitian kualitatif melalui teknik pengumpulan data melalui telaah pustaka (library research) disertai dengan melihat pada perkembangan aktifitas implementasi yang berjalan dan sehubungan dengan permasalahan yang dibahas. Hasil dari penelitian ini adalah mengatahu proses transformasi HCL Technologies sebagai perusahaan TI latecomer hingga ke pasar global dilakukan dengan cara melakukan aliansi strategis, akuisisi, joint venture, dan bentuk kerjasama lainnya yang sangat penting untuk mendapatkan teknologi dan pengatahuan dalam pengembangan produk dan layanan TI serta cara manajemen perusahaan yang baik. Dimana semua ini hanya dapat diperoleh dengan melakukan strategic partnership dengan MNCs dari negara maju yang sudah berpengalaman. Selain itu, dengan strategis kerjasama dalam bentuk akuisisi dan joint venture tersebut HCL Technologies dapat lebih mudah masuk ke pasar internasional hingga dapat memperoleh pasar, konsumen, dan tenaga ahli dari perusahaan yang menjadi mitranya ataupun perusahaan yang diakusisinya. Inilah strategi HCL Technologies untuk mengejar ketinggalan mereka dan dapat menjadi salah satu perusahaan TI yang berpengaruh hingga di empat benua terutama di Eropa dan Amerika. Selain itu, HCL Technologies dapat membuktikan bahwa perusahaan dari negara berkembang tidak kalah dan mampu bersaing dengan MNC dari negara. ABSTRACT This research attempts to analyze the role of the Indian government in assisting the transformation of HCL Technologies which is one local company information technology (IT) India which today has become Emerging Market Multinational Corporations (EMNCs) and one part of the largest IT global markets. This research also analyze how the strategy of HCL Technologies to be EMNCs , Since the 2000s India is now becoming one of the BRICS member states that are experiencing emerging market and bring new multinational companies like HCL Technologies. HCL Technologies is the firms engaged in the information technology industry (IT), IT services and business process outsourcing (BPO). Internationalization HCL Technologies has been motivated by a strategy to create a competitive advantage to expand and support the Indian government to be able to provide services and products in accordance with market demand and consumers today. This research use the qualitative data collection through library research to accompanied by looking at the development of activities and implementation that runs in connection with the issues discussed. The results of this study are process of transformation of HCL Technologies as an IT company latecomers to the global market by performing strategic alliances, acquisitions, joint ventures, and other forms of cooperation which is very important to get the technology and knowledge in the development of products and services, and how good corporate management. Where all this can only be obtained by performing a strategic partnership with MNCs from developed countries who are already experienced. In addition, the strategic cooperation in the form of acquisitions and joint venture HCL Technologies can more easily enter the international market to be able to acquire the market, consumers, and experts from its partner companies or companies that acquisitions. This is the strategy of HCL Technologies to catch up and can become one of the influential IT companies until in four continents, especially in Europe and America. In addition, HCL Technologies can prove that companies from developing countries is not lost and can compete with MNC from the state. Keywords: Government of India, EMNCs, HCL Technologies, developing countries, Industry, Information Technology (IT).

ABSTRACT This research attempts to analyze the role of the Indian government in assisting the transformation of HCL Technologies which is one local company information technology (IT) India which today has become Emerging Market Multinational Corporations (EMNCs) and one part of the largest IT global markets. This research also analyze how the strategy of HCL Technologies to be EMNCs , Since the 2000s India is now becoming one of the BRICS member states that are experiencing emerging market and bring new multinational companies like HCL Technologies. HCL Technologies is the firms engaged in the information technology industry (IT), IT services and business process outsourcing (BPO). Internationalization HCL Technologies has been motivated by a strategy to create a competitive advantage to expand and support the Indian government to be able to provide services and products in accordance with market demand and consumers today. This research use the qualitative data collection through library research to accompanied by looking at the development of activities and implementation that runs in connection with the issues discussed. The results of this study are process of transformation of HCL Technologies as an IT company latecomers to the global market by performing strategic alliances, acquisitions, joint ventures, and other forms of cooperation which is very important to get the technology and knowledge in the development of products and services, and how good corporate management. Where all this can only be obtained by performing a strategic partnership with MNCs from developed countries who are already experienced. In addition, the strategic cooperation in the form of acquisitions and joint venture HCL Technologies can more easily enter the international market to be able to acquire the market, consumers, and experts from its partner companies or companies that acquisitions. This is the strategy of HCL Technologies to catch up and can become one of the influential IT companies until in four continents, especially in Europe and America. In addition, HCL Technologies can prove that companies from developing countries is not lost and can compete with MNC from the state. Keywords: Government of India, EMNCs, HCL Technologies, developing countries, Industry, Information Technology (IT).

Kata Kunci : Government of India, EMNCs, HCL Technologies, developing countries, Industry, Information Technology (IT).