STRATEGI PELATIHAN DAN PENGEMBANGAN KARYAWAN KONTRAK PT BHIRAWA STEEL

Haka Adila, Rr. Tur Nastiti, M.Si., Ph.D.

2026 | Tesis | S2 MANAJEMEN (MM) JAKARTA

Penelitian ini bertujuan untuk menganalisis respon karyawan kontrak terhadap pelatihan dan pengembangan yang telah diberikan di PT Bhirawa Steel, serta merumuskan panduan kebijakan strategi pelatihan dan pengembangan karyawan kontrak yang lebih terstruktur dan terintegrasi. Penelitian ini dilatarbelakangi oleh peran strategis karyawan kontrak yang terlibat langsung dalam aktivitas inti produksi, namun pelaksanaan pelatihannya masih bersifat operasional dan belum didukung kebijakan yang konsisten, sehingga terdapat kesenjangan antara praktik pelatihan dengan kebutuhan pengelolaan SDM yang lebih sistematis.

Penelitian ini menggunakan pendekatan kualitatif konseptual dengan strategi studi kasus tunggal. Pengumpulan data primer dilakukan melalui wawancara semi-terstruktur terhadap sembilan narasumber yang dipilih secara purposif, terdiri dari empat karyawan kontrak, tiga atasan langsung, dan dua pihak manajemen. Validitas data dijamin melalui triangulasi sumber dan member checking.

Hasil penelitian menunjukkan bahwa respon karyawan kontrak terhadap pelatihan cenderung positif pelatihan dinilai relevan, mampu meningkatkan kompetensi dan kepercayaan diri, serta memperkuat motivasi dan keterikatan kerja karyawan terhadap perusahaan. Namun, efektivitas pelatihan belum didukung sistem evaluasi yang optimal karena pemanfaatan instrumen evaluasi masih bersifat administratif. Di sisi lain, perusahaan juga belum memiliki kebijakan pelatihan yang terstruktur khusus untuk karyawan kontrak. Berdasarkan temuan tersebut, penelitian ini mengusulkan panduan kebijakan yang mencakup tujuh aspek, yaitu: (1) kriteria peserta pelatihan; (2) klasifikasi jenis pelatihan (hard skill dan soft skill); (3) pengaturan durasi pelatihan; (4) pengelolaan investasi pelatihan; (5) penguatan mekanisme evaluasi; (6) keterkaitan pelatihan dengan retensi dan kaderisasi; serta (7) integrasi kebijakan pelatihan ke dalam sistem pengelolaan SDM secara menyeluruh.

This research aims to analyze the responses of contract employees toward training and development programs provided at PT Bhirawa Steel, and to formulate a structured and integrated training and development policy framework for contract employees. The study is motivated by the strategic role of contract employees who are directly involved in core production activities, yet training implementation remains operational in nature and lacks a consistent policy structure. This has created a gap between current training practices and the need for a more systematic human capital management approach.

This research employs a conceptual qualitative approach with a single case study strategy. Primary data were collected through semi-structured interviews with nine purposively selected informants, comprising four contract employees, three direct supervisors, and two members of management. Data validity was ensured through source triangulation and member checking.

The findings indicate that contract employees responded positively to the training and development programs training was perceived as relevant, effective in improving competence and self-confidence, and instrumental in strengthening work motivation and employee engagement. However, training effectiveness was not fully supported by an optimal evaluation system, as the existing evaluation instruments were used primarily for administrative purposes. Furthermore, the company does not yet have a structured training policy specifically for contract employees. Based on these findings, this study proposes a policy framework encompassing seven key aspects: (1) criteria for training participant selection; (2) classification of training types (hard skills and soft skills); (3) training duration management; (4) training investment prioritization; (5) strengthening of performance-integrated evaluation mechanisms; (6) linkage between training and retention and succession strategies; and (7) integration of training policies into the overall human resource management system.

Kata Kunci : Pelatihan dan Pengembangan, Karyawan Kontrak, Strategi Pelatihan, Panduan Kebijakan, PT Bhirawa Steel