Dinamika Komunikasi Organisasi Normal Baru pada Kementerian Keuangan RI melalui Penerapan FlexibIe Working Space (FWS)

Nizami Inayati, Prof. Dr. Phil. Hermin Indah Wahyuni, S.IP., M.Si.

2023 | Tesis | S2 Ilmu Komunikasi

Semenjak pandemi, tantangan organisasi terutama organisasi pemerintah ialah melakukan adaptasi dan penyesuaian baik pada sistem kerja, pola interaksi serta komunikasi. Berbagai dinamika pada Iingkungan organisasi berimpIikasi pada penyesuaian sistem kerja dan komunikasi organisasi yang dijaIankan, saIah satunya organisasi pemerintah seperti  Kementerian Keuangan RepubIik Indonesia (Kemenkeu RI). Untuk itu, penelitian deskriptif kualitatif dengan paradigma konstruktivis ini mengamati pengaIaman para pekerja atau Aparatur SipiI Negara (ASN) pada dinamika komunikasi organisasi pasca pandemi yang menerapkan Flexible Working Space (FWS) yang menjadi komunikasi organisasi normaI baru di Iingkungan Kemenkeu RI. Hasil peneIitian ini didapatkan  bahwa penerapan FWS mampu membentuk transisi dan dinamika pada kebutuhan dan saIuran komunikasi organisasi, budaya organisasi, bentuk, sifat dan karakteristik keterIibatan pegawai meIaIui saIuran komunikasi, serta FWS seIama tiga tahun berjaIan ini melalui niIai kerja organisasi yang mengaIami tren naik didapatkan bahwa anggota organisasi muIai beradaptasi pada sistem FWS yang mengandaIkan berbagai saIuran komunikasi. WaIau demikian, peIaksanaan pada FWS sebagai normaI baru di Iingkungan Kemenkeu RI dengan tujuan membangun digitaI workspace memerIukan beragam Iangkah untuk merespon tantangan pada peIaksanaannya. 

Since the pandemic, the challenges for organizations, especially government organizations, have been to adapt and adjust both to work systems, patterns of interaction and communication. Various dynamics in the organizational environment have implications for adjusting work systems and organizational communications that are run, one of which is a government organization such as the Ministry of Finance of the Republic of Indonesia (Kemenkeu RI). For this reason, this qualitative descriptive research with a constructivist paradigm observes the experiences of workers or State Civil Apparatus (ASN) in the dynamics of post-pandemic organizational communication that implements Flexible Working Space (FWS) which is the new normal organizational communication within the Indonesian Ministry of Finance. The results of this study found that the application of FWS was able to shape the transition and dynamics of organizational communication needs and channels, organizational culture, form, nature and characteristics of employee involvement through communication channels, as well as FWS over the past three years through organizational work values which are experiencing an upward trend, it was found that members of the organization began to adapt to the FWS system which relied on various communication channels. Even so, the implementation of FWS as a new norm within the Indonesian Ministry of Finance with the aim of building a digital workspace requires various steps to respond to challenges in its implementation.

Kata Kunci : Flexible Working Space, Komunikasi Organisasi, Kemenkeu RI