PENGARUH SERVANT LEADERSHIP, PERSEPSI KARYAWAN PADA BUDAYA ORGANISASI DAN KOMPENSASI TERHADAP EMPLOYEE ENGAGEMENT DI PERUSAHAAN BISNIS KELUARGA - Studi pada Hasnur Group

RIZKA AMALIA RAHMA, Prof. Djamaludin Ancok, Ph.D

2016 | Tesis | S2 Manajemen

Penelitian ini bertujuan untuk menguji pengaruh servant leadership, persepsi karyawan pada budaya organisasi clan culture dan persepsi karyawan pada kompensasi terhadap employee engagement di perusahaan bisnis keluarga yaitu Hasnur Group. Servant leadership diukur dengan menggunakan kuesioner yang dikembangkan oleh Barbuto & Wheeler berdasarkan teori Greenleaf, persepsi karyawan pada budaya organisasi clan culture diukur dengan menggunakan kuesioner yang dikembangkan oleh Cameron & Quinn, persepsi karyawan pada kompensasi diukur dengan menggunakan kuesioner pay satisfaction dari Heneman II & Schwab, dan employee engagement diukur dengan menggunakan kuesioner UWES-9 dari Schaufeli & Bakker berdasarkan teori Khan. Penelitian ini dilakukan kepada 73 karyawan Hasnur Group cabang Jakarta dengan pengambilan sampel secara purposive sampling dengan karakteristik karyawan tetap (permanen), pada level Officer-Supervisor-Manager, dan sudah pernah mengalami masa kenaikan gaji tahunan. Terdapat 3 hipotesis dalam penelitian ini. Pertama, servant leadership berpengaruh pada employee engagement. Kedua, persepsi karyawan pada budaya organisasi clan culture berpengaruh pada employee engagement. Ketiga, persepsi karyawan pada kompensasi berpengaruh pada employee engagement. Dengan menggunakan analisis regresi, didapatkan hasil bahwa servant leadership berpengaruh positif pada employee engagement dengan nilai koefisien korelasi sebesar 0,126 dengan sig sebesar 0,060 < 0,10 (α = 10%), persepsi karyawan pada budaya organisasi clan culture berpengaruh positif terhadap employee engagement dengan nilai koefisien 0,837 dengan sig sebesar 0,021 < 0,10 (α = 10%), dan persepsi karyawan pada kompensasi tidak berpengaruh terhadap employee engagement dengan nilai koefisiensi 0,041 dengan sig sebesar 0,500 > 0,10 (α = 10%).

This study aims to examine the influence of servant leadership, employee perception of clan organization culture, employee perception of compensation to employee engagement in family business corporate which is Hasnur Group. Servant leadership is measured by using questionnaire that developed by Barbuto & Wheeler based on Greenleaf theory, employee perception of clan organization culture is measured by using questionnaire that developed by Cameron & Quinn, employee perception of compensation is measured by using Pay Satisfaction questionnaire from Heneman II & Schwab, and employee engagement is measured by using UWES-9 questionnaire from Schaufeli & Bakker based on Khan’s theory. This study was conducted to 73 employees of Hasnur Group Jakarta by taking sample using purposive sampling with characteristics are permanent employee, Officer-Supervisor-Manager level, and have experience of yearly salary increment. There are three hypotheses in this study. First, servant leadership has an influence to employee engagement. Second, employee perception of clan organization culture has an influence to employee engagement. Third, employee perception of compensation has an influence to employee engagement. By using regression analysis, the results of this study are servant leadership has an influence positively to employee engagement with correlation coefficient of 0,126 and sig of 0,060 < 0,10 (α = 10%), employee perception of clan organization culture has an influence positively to employee engagement with correlation coefficient of 0,837 and sig of 0,021 < 0,10 (α = 10%), and employee perception of compensation has not an influence to employee engagement with correlation coefficient of 0,041 and sig of 0,500 > 0,10 (α = 10%).

Kata Kunci : Servant Leadership, Organization Culture, Clan Culture, Compensation, Employee Engagement