Kesiapan Organisasi Kementerian Perindustrian dalam Mengimplementasikan Knowledge Management melalui Portal Organisasi

ZOHANTO WIDYANTOKO, Dr. Wing Wahyu Winarno, MAFIS.Ak.;Ir. Lukito Edi Nugroho, M.Sc., Ph.D.

2014 | Tesis | S2 Teknik Elektro

Pengetahuan adalah sumber inovasi organisasi yang menjadi dasar bagi keunggulan kompetitif. Di dalam organisasi pengetahuan dikelola melalui knowledge management. Kesiapan organisasi untuk mengimplementasikan knowledge management disebut sebagai knowledge management readiness. Evaluasi kesiapan organisasi sangat penting dilakukan sebelum dilaksanakannya implementasi knowledge management. Portal organisasi adalah aplikasi berbasis web yang dibangun di atas teknologi intranet suatu organisasi yang yang berfungsi menyediakan akses terhadap informasi dan proses bisnis internal. Penelitian ini bermaksud meneliti kesiapan organisasi Kementerian Perindustrian apabila hendak mengimplementasikan knowledge management melalui portal organisasinya yang bernama Intranet. Penelitian berdasarkan model knowledge management readiness oleh Razi dan Karim. Data dikumpulkan melalui kuesioner yang ditujukan untuk seluruh pegawai Kementerian Perindustrian. Hasilnya didapati beberapa kelemahan pada budaya organisasi dan struktur organisasi yang dapat menjadi penghambat implementasi knowledge management pun demikian Kementerian Perindustrian dinyatakan siap untuk mengimplementasikan knowledge management dilihat dari sudut pandang perubahan organisasi, dan Intranet sebagai portal organisasi siap mendukung knowledge management dilihat dari sudut pandang fasilitas dan penggunaan.

Knowledge is the source of organization innovation that would be the base for competitive advantages. Organization manage their knowledge through Knowledge Management. Oganizational readiness to embrace Knowledge Management known as Knowledge Management Readiness. Organizational readiness assessment is very important to be done before the implementation of Knowledge Management took place. Enterprise portal is a web-based application that sit on intranet platform of an organization providing access to information and internal business processes. This research is about organizational readiness of The Ministry of Industries to embrace knowledge management through its enterprise portal named Intranet. This research is based on the knowledge management readiness model by Razi and Karim. The data was collected using questionnaire aiming all the ministry employee. The result show that there is weakness in organization culture and structure that may hinder the implementation nevertheless the Ministry of Industries is stated ready to embrace knowledge management from the organization change perspective, and Intranet as organization portal is stated ready to support the implementation from the use and support perspective.

Kata Kunci : knowledge management, portal organisasi, kesiapan organisasi, Kementerian Perindustrian.