PERAN RESILIENCE DAN QUALITY OF WORK LIFE TERHADAP JOB SATISFACTION

BIANCA LARASATI, Dr. Bagus Riyono, M. A.

2015 | Tesis | S2 Psikologi Profesi

Terdapat beberapa faktor yang diduga mampu mempengaruhi job satisfaction yang dimiliki oleh perawat yaitu tingkat resilience dan quality of work life. Akan tetapi penelitian yang membahas bagaimana mekanisme yang bisa menjelaskan hubungan antara resilience serta job satisfaction dengan quality of work life yang dimiliki oleh perawat belum banyak dibahas. Penelitian ini bertujuan untuk mengetahui bagaimana peran dari variabel resilience serta peran quality of work life dalam meningkatkan job satisfaction perawat. Metode pengumpulan data dalam penelitian ini adalah metode kuantitatif dengan menggunakan kuesioner resilience, job satisfaction dan quality of work life. Subyek yang akan digunakan dalam penelitian ini yaitu para perawat wanita di dua rumah sakit swasta dan sudah memiliki masa kerja minimal 1 tahun (n=170). Data yang telah didapatkan kemudian dianalisis menggunakan metode moderated regression analysis (MRA) dalam program software SPSS. Hasil menunjukkan bahwa Resilience berperan dalam meningkatkan Job Satisfaction perawat wanita secara signifikan. Namun, quality of work life tidak ditemukan berperan sebagai moderator dalam hubungan antara resilience dan job satisfaction. Quality of work life lebih berperan sebagai variabel mediator yang memediasi hubungan antara resilience dengan job satisfaction. Kata Kunci: resilience, job satisfaction, quality of work life

There are several factors that may affect a nurse’s job satisfaction, such as resilience and quality of work life. However, the explanation about how these three variables related is still limited, especially for the nursing profession. The purposes of this research is to examine how the role of resilience and quality of work life in enhancing job satisfaction. The research were conducted using quantitative method, by asking 170 participants to fill in the job satisfaction scale, resilience scale, and quality of work life scale. The participants of this research were female nurses in two private hospitals, who have been working in the hospital more than 1 (one) year. Data were analyzed using the method of moderated regression analysis (MRA) method in the SPSS software program. The results of this research showed that resilience may affect job satisfaction significantly. However, quality of work life isn’t a moderator in the positive relationship among resilience and job satisfaction. Quality of work life played more role as mediating variable between resilience and job satisfaction. Keywords: resilience, quality of work life, job satisfaction

Kata Kunci : resilience, quality of work life, job satisfaction; resilience, job satisfaction, quality of work life