MODERASI COMPUTER SELF EFFICACY PADA DAMPAK TECHNOSTRESS CREATOR TERHADAP END-USER SATISFACTION DAN END-USER PERFORMANCE

YULIA PUSPITASARI GO, Dr. Supriyadi, M.Sc.

2014 | Tesis | S2 Sains Akuntansi

Penelitian ini bertujuan untuk menguji moderasi self efficacy pada dampak technostress creator terhadap end-user satisfaction dan end-user performance. Pengujian hipotesis dilakukan secara kuantitatif, data diperoleh melalui survei pada 66 responden pengguna akhir sistem informasi akunansi di instansi Perguruan tinggi Negeri, Perguruan Tinggi Swasta dan pemerintahan dengan metode Purposive Sampling. Pengujian hipotesis menggunakan analisis regresi sederhana untuk hipotesis 1, 2 dan 5 sedangkan hipotesis 3 dan 4 menggunakan Moderated Regression Analysis (MRA). Hasil penelitian ini membuktikan bahwa technostress creator berdampak negatif pada end-user performance dan tidak terbukti pada end-user satisfaction, disisi lain pengaruh antara end-user satisfaction terhadap end-user performance tidak terbukti, sementara itu variabel Computer Self efficacy terbukti sebagai moderator antara technostress creator terhadap end-user satisfaction dan end-user performance. Hasil studi ini berimplikasi secara teoritis untuk mengevaluasi teori TAM yang telah lebih dulu digunakan dan secara praktikal untuk dunia pendidikan dalam penerapan sistem informasi akuntansi dari kognitif ke arah praktikal. Kata Kunci: Technostress, Computer Self Efficacy, End-User Satisfaction, End-User Performance, Moderasi

This study aims to examine the moderating moderation effect of computer self-efficacy on technostress creators to end-user satisfaction and end-user performance. Hypothesis testing is quantitative, the data obtained through a survey of 66 respondents end-user accounting information system in the College of State agencies, private college and government with a purposive sampling method. Hypothesis testing using simple regression analysis for hypotheses 1, 2 and 5, while hypotheses 3 and 4 using the Moderated Regression Analysis (MRA). The results of this study significance that technostress negative impact on end-user performance and not significance on end-user satisfaction on the other hand the influence of end-user satisfaction of the end-user performance is not significance, while the variable Computer Self-efficacy is significance as a moderator between technostress to end-user satisfaction and end-user performance. The results of this study have implications theoretically to evaluate TAM theory which had already used and are practical for education in the application of the accounting information system of cognitive towards practical Keywords: Technostress, Computer Self Efficacy, End-User Satisfaction, End-User Performance, Moderation

Kata Kunci : Technostress, Computer Self Efficacy, End-User Satisfaction, End-User Performance, Moderasi; Technostress, Computer Self Efficacy, End-User Satisfaction, End-User Performance, Moderation