PERANAN BEBAN KERJA, HARDINESS DAN IKHLAS PADA BURNOUT
Gusti Ayu Ratih Kumalasari, Dr. Bagus Riyono, MA.
2014 | Tesis | S2 Psikologi-
As the development in the health service industry, it forces the nurses to be able to adapt to the demand of the workplace so it would not lead to burnout for the nurses. The higher level of burnout in the nurses will disturb the flow of hospital services. This research aims to know the role of workload, hardiness and sincerity in the burnout. This is a co-relational research with 80 nurses at Banjarnegara Regional Public Hospital (RSUD Banjarnegara). The data collecting in this research uses several scales: Maslach Burnout Inventory- Human Service Scale (Maslach & Jackson, 1986), Quantitative Workload Inventory (Spector & Jex dalam Mauno Mauno, Cuyper, Kinnunen & Witte, 2011), Personal Views Survey III-Revised (Maddi, Havey, Khoshaba, Lu, Persico & Brow, 2006) and Sincerity scale (Chizanah, 2011b). The result of this survey shows that variable of workload, hardiness and sincerity, together, contribute value of 69,9% towards burnout (R=0,836; F=58,857; p=0,000). The result shows the best predictor to see burnout are workload (p<0,05) with effective contribution value of 39,56%, sincerity (p<0,05) with effective contribution value of 19,53%, and hardiness (p<0,05) with the effective contribution value of 10,85%.
Kata Kunci : burnout, workload, hardiness, sincerity
