Analisis penerimaan pengguna terhadap aplikasi e-Procurement PT Pertamina EP dengan menggunakan metode technology acceptance model

PUTERA, Meinur Dwi, Surahyo, B.Eng., M.Eng.Sc

2009 | Tesis | S2 Magister Manajemen

Penelitian ini menggunakan kerangka pemikiran yang mengadopsi Technology Acceptance Model (TAM). Tujuan penelitian ini adalah untuk menganalisis pengaruh perceived usefulness, perceived ease of use, perceived enjoyment, attitude toward using, dan security and privacy terhadap e-procurement use (penggunaan aplikasi e-Procurement) PT. Pertamina EP. Sampel pada penelitian ini adalah karyawan/pekerja PT. Pertamina EP dan karyawan/pengurus perusahaan penyedia barang/jasa sebagai pengguna aplikasi e- Procurement PT. Pertamina EP, yang berada di lokasi Kantor Pusat PT. Pertamina EP di Jakarta, Unit Bisnis EP Limau di Jakarta, dan Unit Bisnis EP Lirik di Jakarta dan Lapangan. Teknik pengambilan sampel menggunakan convenience sampling. Data penelitian diperoleh dengan metode kuesioner. Jumlah kuesioner yang digunakan sebagai sampel sebanyak 51 orang. Analisis data menggunakan analisis regresi linier berganda. Hasil penelitian menunjukkan, bahwa model penerimaan penggunaan aplikasi e-Procurement PT. Pertamina EP dipengaruhi oleh: perceived usefulness, perceived ease of use dan security and privacy. Sedangkan perceived enjoyment dan attitude toward using tidak cukup bukti berpengaruh terhadap penggunaan aplikasi e- Procurement PT. Pertamina EP. E-Procurement use dapat dijelaskan oleh perceived usefulness, perceived ease of use, perceived enjoyment, attitude toward using, dan security and privacy hanya sebesar 43,8%. Manfaat aplikasi terutama untuk melihat pengumunan lelang dan dalam rangka melakukan pendaftaran/proses lelang tercermin dalam indikator variabel perceived usefulness, serta kemudahan penggunaan aplikasi e-Procurement berbasis web tercermin pada variabel perceived ease of use menyebabkan pengguna aplikasi e-Procurement yang sebagian besar berusia antara 20 s/d 29 tahun dengan pendidikan Sarjana S-1 tidak mengalami kesulitan, yang mengindikasikan pelaksanaan sosialisasi penerapan aplikasi ini mencapai sasaran, dimana pada saat awal diluncurkannya sistem ini mengalami retensi dari beberapa pihak, baik dari ekternal perusahaan maupun internal perusahaan

This research is using a framework of thought that adopted the Technology Acceptance Model (TAM). The goal of this research is to analyze the influence of perceived usefulness, perceived ease of use, perceived Enjoyment, attitude toward using, and the security and privacy of PT. Pertamina EP's e-procurement use (the use of e-Procurement application). The sample of this research is the employees / workers of PT. Pertamina EP and employee / caretaker of company's goods/services as the user of PT. Pertamina EP e-Procurement application, which located at PT. Pertamina EP Head Office In Jakarta , EP Limau Business Unit in Jakarta, and EP Lirik Business Unit in Jakarta and Field. The techniques used for sampling is convenience sampling. Research data obtained by the questionnaire method. Number of questionnaires were used as a sample of 51 people. Data analysis using double regression linear analysis . The results of the research indicates that the model of acceptance of PT. Pertamina EP e-Procurement application is influenced by: perceived usefulness, perceived ease of use and security and privacy. While perceived enjoyment and attitude toward using is not enough evidence against the use of PT. Pertamina EP's e- Procurement application. The use of e-Procurement can be explained by perceived usefulness, perceived ease of use, perceived Enjoyment, attitude toward using, and the security and privacy of only 43.8%. Applications benefit, especially to see the auction announcement and in order to perform the registration / auction process is reflected in the variable indicator perceived usefulness, and the ease of use of web-based e-Procurement application reflected the perceived ease of use variable, which make the user's of e-Procurement applications which is mostly aged between 20 and 29 years with a Bachelor of education S-1 does not experience difficulties, which indicates the socialization implementation of application implementation to reach the target, which at the time of initial release of this system got retention from several parties, both from the company's internal and external.

Kata Kunci : Penerimaan pengguna aplikasi,Aplikasi e,Procurement,Technology acceptance model, user acceptance of applications, e-Procurement applications, technology acceptance mode