Emotional coaching untuk meningkatkan kemampuan mengelola emosi pada karyawan yang mengalami perubahan organisasi

ARIFIN, Nur Afni Indahari, Drs. Rasimin Budjang Sanmustari, MA., Psi

2009 | Tesis | S2 Magister Profesi Psikologi

Perubahan organisasi akan menimbulkan berbagai reaksi pada anggota organisasi, termasuk reaksi emosional. Penelitian ini bertujuan untuk meningkatkan kemampuan mengelola emosi pada karyawan yang mengalami perubahan organisasi melalui emotional coaching. Subjek adalah 3 orang karyawan yang mengalami perubahan organisasi. Rancangan eksperimen menggunakan Small n Experiment, desain ABA. Subjek mengikuti coaching selama sebulan. Pengukuran terhadap efektivitas intervensi melalui Skala Resistensi terhadap Perubahan (Oreg, 2003). Hasil intervensi menunjukkan bahwa emotional coaching mampu meningkatkan kemampuan mengelola emosi karyawan dalam menghadapi perubahan organisasi.

Organizational change will cause various reactions toward organizational members, include emotional reaction. The aim of this research is to improve the emotional management ability on organizational members that get into organizational change through emotional coaching method. Participants in this research were three employees that get organizational change.The experiment design used Small n Experiment with ABA design. Research participants followed the designed meeting schedule for a month. The intervention effectiveness measured by Resistence to Change Scale (Oreg, 2003). The result showed that emotional coaching significantly able to improve employee emotional management ability toward organizational change.

Kata Kunci : Emotional coaching,Mengelola emosi,Perubahan organisasi, emotional coaching, emotional management, organizational change