Analisis soft skills dan gaya kepemimpinan kepala ruang keperawatan RSUD Sumbawa
KUSUMANINGSIH, Etty, Dra. Sumarni, M.Si
2008 | Tesis | S2 Ilmu Kesehatan MasyarakatLatar belakang : Perawat sebagai profesi merupakan tenaga yang sangat vital dalam memberikan pelayanan asuhan keperawatan, pengobatan dan rasa aman kepada pasien. Kemampuan dan keterampilan seorang perawat dalam memberikan asuhan keperawatan akan berhasil apabila memiliki tujuan dan pengetahuan tentang manajemen keperawatan ditunjang oleh kemampuan untuk memimpin. Soft skills dan gaya kepemimpinan akan berhasil apabila dapat menghasilkan perubahan, menyelesaikan masalah, konflik peran, menanggulangi permintaan, mengenali kesempatan dan mengurangi keterbatasan yang dialami oleh kepala ruangan. Tujuan Penelitian : Penelitian ini bertujuan untuk menganalisis soft skills dan gaya kepemimpinan, mengidentifikasi kelemahan pelaksanaan soft skills dan gaya kepemimpinan serta harapan perawat pelaksana terhadap kepala ruangan keperawatan Rumah Sakit Umum Daerah Sumbawa. Metode : Penelitian ini penelitian deskriptif menggunakan metode kualitatif dengan penambahan data kuantitatif. Instrumen penelitian menggunakan wawancara mendalam, dan diskusi kelompok terarah (FGD), kuesioner, data sekunder dan observasi langsung. Hasil dan pembahasan : Kepala ruangan keperawatan tidak memahami soft skills, akan tetapi pelaksanaan soft skills selalu dilaksanakan. Gaya kepemimpinan Instruksi dan partisipasi yang digunakan di ruangan keperawatan. Etika perawat yang masih kurang terhadap tugas dan rasa tanggung jawab terhadap pekerjaan menjadikan kelemahan pelaksanaan soft skills dan gaya kepemimpinan oleh kepala ruangan. Sedangkan harapan perawat pelaksana terhadap pelaksanaan soft skills adalah adanya komunikasi, disiplin dan tepat waktu, keterbukaan dan kerjasama yang baik, jangan sombong dari kepala ruangan serta peningkatan diri melalui pendidikan dan pelatihan. Kesimpulan dan saran : Adanya dukungan merubah pola pikir untuk mengembangkan dan meningkatkan keterampilan melalui pendidikan, pelatihan dan pembinaan. Adanya kerjasama, komunikasi yang baik dan pembentukan komite keperawatan di Rumah Sakit Umum Daerah Sumbawa
Background: Nurse as a profession form of important staff in providing nursing care, treatment and safe sense to the patients. The nurse ability and skill in providing nursing care would success if had objectives and knowledge on nursing management and supported by ability to lead. Soft skills and leadership style would success if could produce change, solving a problem, conflict role, overcoming the demand, acknowledge the opportunity and reducing the limitation that experienced by ward head. Objectives: The research was aimed to analyze the soft skills and leadership style, to identify the weakness or the problem in performing the soft skills and leadership style of the nursing ward head in Sumbawa Regional General Hospital, as well as the on duty nurse’s expectation to the ward head. Method: The research using descriptive qualitative method. The research instrument was using questionnaire, in depth interview, focus group discussion (FGD), secondary data and direct observation. Results and discussion: The nursing ward head not understanding the soft skills, but the soft skills was always be performing. The Instruction and participation leadership style was used in nursing ward. The nurse ethics and less of responsibility to the task had created a problem and weakness in performing a soft skills and leadership style by nursing ward head. While, the on duty nurse’s expectation to the soft skills implementation was the existence of communication, openness, and good cooperation from the nursing ward head as well as opportunity of self increasing through education and training. The support and care from the management was by meet the desired need of the nursing ward head and on duty nurses. Conclusions and recommendation: The existence of the support changed the mindset to develop and increasing the skill by education and training. Cooperation, good communication as well as openness from the head of nursing ward and on duty nurses, assist in achieve the coal of organization.Background: Nurse as a profession form of important staff in providing nursing care, treatment and safe sense to the patients. The nurse ability and skill in providing nursing care would success if had objectives and knowledge on nursing management and supported by ability to lead. Soft skills and leadership style would success if could produce change, solving a problem, conflict role, overcoming the demand, acknowledge the opportunity and reducing the limitation that experienced by ward head. Objectives: The research was aimed to analyze the soft skills and leadership style, to identify the weakness or the problem in performing the soft skills and leadership style of the nursing ward head in Sumbawa Regional General Hospital, as well as the on duty nurse’s expectation to the ward head. Method: The research using descriptive qualitative method. The research instrument was using questionnaire, in depth interview, focus group discussion (FGD), secondary data and direct observation. Results and discussion: The nursing ward head not understanding the soft skills, but the soft skills was always be performing. The Instruction and participation leadership style was used in nursing ward. The nurse ethics and less of responsibility to the task had created a problem and weakness in performing a soft skills and leadership style by nursing ward head. While, the on duty nurse’s expectation to the soft skills implementation was the existence of communication, openness, and good cooperation from the nursing ward head as well as opportunity of self increasing through education and training. The support and care from the management was by meet the desired need of the nursing ward head and on duty nurses. Conclusions and recommendation: The existence of the support changed the mindset to develop and increasing the skill by education and training. Cooperation, good communication as well as openness from the head of nursing ward and on duty nurses, assist in achieve the coal of organization.
Kata Kunci : Soft Skill,Gaya kepemimpinan,Kepala ruangan, Soft skills, leadership style, head of nursing ward
