Peran Dukungan Organisasi Yang Dirasakan Karyawan sebagai Mediator Pengaruh Keadilan Prosedural Terhadap Perilaku Kewarganegaraan Organisasi

FATDINA, Prof. Dr. Thomas Dicky Hastjarjo

2008 | Tesis | S2 Psikologi

Penelitian ini bertujuan untuk mengetahui pengaruh keadilan prosedural terhadap perilaku kewarganegaraan organisasi melalui mediator dukungan organisasi yang dirasakan karyawan. Teknik pengambilan sampel dalam penelitian ini adalah random sampling . Hipotesis yang diajukan pada penelitian ini adalah keadilan prosedural berpengaruh positif terhadap dukungan organisasi yang dirasakan karyawan dan keadilan prosedural berpengaruh positif terhadap perilaku kewarganegaraan organisasi melalui mediator dukungan organisasi yang dirasakan karyawan. Subyek penelitian sebanyak 96 orang perawat RSUP Dr. Soeradji Tirtonegoro Klaten, Jawa tengah. Data penelitian dikumpulkan de ngan menggunakan tiga skala, yaitu: skala keadilan prosedural, skala dukungan organisasi yang dirasakan karyawan, dan skala perilaku kewarganegaraan organisasi. Data dianalisis menggunakan structural equation model (SEM). Hasil penelitian ini menunjukkan b ahwa keadilan prosedural berpengaruh positif secara signifikan terhadap dukungan organisasi yang dirasakan karyawan sebesar 0,44; sedangkan keadilan prosedural berpengaruh negatif terhadap perilaku kewarganegaraan organisasi melalui mediator dukungan organisasi yang dirasakan karyawan sebesar –0,11.

This study was aimed to identify the influence of procedural justice toward organizational citizenship behavior through perceived organizational support as mediator. The hypothesis posed in this study were procedural justice positively influenced perceived organizational support and procedural justice positively influenced organizational citizenship behavior through perceived organizational support as mediator. This study used random sampling. The subjects of this study were 96 nurses of Dr. Soeradji Tirtonegoro hospital in Klaten, Central Java. Data were collected based on three scales, i.e. procedural justice, perceived organizational support, and organizational citizenship behavior scales. Structural equation model was used to analyze data. The result indicated that procedural justice had very significant and positive effect on perceived organizational support (direct effects = 0,44), whereas procedural justice had negative effect on organizational citizenship behavior through perceived organizational support as mediator (indirect effect = -0,11).

Kata Kunci : Perilaku Kewarganegaraan Organisasi,Kendala Prosedural,Dukungan Organisasi,organizational citizenship behavior, procedural justice, and perceived organizational support