Kecemasan Mahasiswa Terhadap Presentasi Lisan Dan Berbicara Di Depan Umum Studi Pada Magister Manajemen Fakultas Ekonomika Dan Bisnis Universitas Gadjah Mada

Wahyu Satrio Nugroho, Dr. Dra. Diah Retno Wulandaru, MBA.

2026 | Tesis | S2 Manajemen

Penelitian ini menelusuri cara mahasiswa program Magister Manajemen Fakultas Ekonomika dan Bisnis Universitas Gadjah Mada (MM FEB UGM) Yogyakarta mengalami dan memaknai kecemasan tampil di muka umum (public speaking anxiety/PSA) ketika membawakan presentasi akademik, sekaligus bagaimana kecemasan tersebut bertaut dengan mutu penyampaian (delivery) dan dengan pemanfaatan umpan balik dari sesama mahasiswa. Kajian bertumpu pada paradigma interpretif dengan rancangan studi kasus. Data dihimpun melalui wawancara mendalam terhadap tiga mahasiswa aktif Angkatan 85 dan seorang pengelola program, ditopang dokumen Assurance of Learning (AoL) sebagai bahan triangulasi. Penafsiran data menempuh lima fase Yin (2016) dan keabsahannya dijaga melalui triangulasi sumber, member checking, serta refleksivitas peneliti. Empat tema mengemuka: PSA sebagai pengalaman multidimensi yang bersifat situasional; keterkaitan PSA dan delivery yang dialektis dan dimediasi pemaknaan; paradoks berupa kecakapan mengolah umpan balik yang memadai di tengah penyediaan umpan balik terstruktur yang tipis; serta kesenjangan antara ekspektasi institusional dan realitas pengalaman mahasiswa. Penelitian ini menunjukkan bahwa akar persoalan presentasi cenderung terletak pada tipisnya umpan balik formatif yang melembaga, bukan pada rendahnya kapasitas mahasiswa.

This study examines how students of the Master of Management program at the Faculty of Economics and Business, Universitas Gadjah Mada (MM FEB UGM) Yogyakarta experience and interpret public speaking anxiety (PSA) when delivering academic presentations, and how such anxiety is intertwined with the quality of delivery and with the use of feedback from fellow students. The study rests on an interpretive paradigm with a case study design. Data were collected through in-depth interviews with three active students of Cohort 85 and one program administrator, supported by Assurance of Learning (AoL) documents as triangulation material. Data interpretation followed the five phases of Yin (2016), and trustworthiness was maintained through source triangulation, member checking, and researcher reflexivity. Four themes emerged: PSA as a multidimensional experience that is situational in nature; a PSA–delivery relationship that is dialectical and mediated by meaning-making; a paradox in the form of adequate feedback literacy amid a thin provision of structured feedback; and a gap between institutional expectations and the reality of student experience. This study demonstrates that the root of the presentation problem tends to lie in the thinness of institutionalized formative feedback rather than in low student capacity.

Kata Kunci : public speaking anxiety, delivery presentasi, peer feedback, feedback literacy, magister manajemen. / public speaking anxiety, presentation delivery, peer feedback, feedback literacy, master of management.