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Pengembangan Sistem Monitoring dan Manajemen Perangkat Optical Network Unit Berbasis GenieACS dengan Notifikasi Alarm Menggunakan Laravel Filament

Bagas Ahmad Maulana, Dr. Sahirul Alam, S.T., M.Eng.

2026 | Tugas Akhir | D4 TEKNOLOGI JARINGAN

Perkembangan teknologi informasi mendorong kebutuhan akan infrastruktur jaringan yang stabil dan dapat dipantau secara real-time. GenieACS merupakan aplikasi berbasis Auto Configuration Server (ACS) untuk memantau perangkat jaringan. Namun, GenieACS memiliki keterbatasan, yaitu tidak tersedianya fitur manajemen data pelanggan secara lengkap dan fitur notifikasi alarm ketika perangkat pelanggan offline, sehingga menyulitkan administrator dalam proses identifikasi pelanggan dan penanganan gangguan jaringan. Penelitian ini bertujuan untuk mengembangkan sistem dashboard monitoring dan manajemen perangkat Optical Network Unit (ONU) berbasis GenieACS dengan notifikasi alarm menggunakan Laravel Filament. Pengembangan sistem dilakukan melalui tahapan analisis kebutuhan, perancangan sistem, implementasi, dan pengujian sistem. Pengujian dilakukan menggunakan metode blackbox testing untuk fungsionalitas sistem, serta pengukuran Quality of Service (QoS) menggunakan Wireshark yang meliputi parameter throughput dan response time pada skenario jaringan lokal kantor dan VPN. Hasil pengujian menunjukkan bahwa seluruh 21 fitur yang diuji telah berhasil berjalan valid pada kedua skenario jaringan. Sistem berhasil mendeteksi perubahan status perangkat ONU menjadi offline secara akurat dan memicu notifikasi pesan beserta alarm suara. Dari sisi performa, nilai throughput aksi konfigurasi berkisar antara 338,9–418 kbps dan aksi operasional berkisar antara 821,7–1105,8 kbps. Nilai response time aksi konfigurasi berkisar antara 5,628–6,753 s sesuai karakteristik protokol TR-069, sedangkan aksi operasional memiliki response time yang jauh lebih rendah berkisar antara 0,250–0,347 s. Sistem berhasil mengatasi keterbatasan GenieACS dalam manajemen pelanggan dan notifikasi alarm, mempercepat identifikasi pelanggan serta penanganan gangguan ONU secara terpusat.

Advances in information technology have driven the need for a stable network infrastructure that can be monitored in real time. GenieACS is an Auto Configuration Server (ACS)-based application for monitoring network devices. However, GenieACS has limitations, namely the lack of comprehensive customer data management features and alarm notifications when customer devices are offline, making it difficult for administrators to identify customers and resolve network outages. This research aims to develop a GenieACS-based dashboard system for monitoring and managing Optical Network Unit (ONU) devices with alarm notifications using Laravel Filament. System development was carried out through the stages of requirements analysis, system design, implementation, and system testing. Testing was conducted using the black-box testing method for system functionality, as well as Quality of Service (QoS) measurements using Wireshark, which included throughput and response time parameters in both office local network and VPN scenarios. The test results showed that all 21 features tested functioned correctly in both network scenarios. The system successfully and accurately detected changes in the ONU device status to offline and triggered message notifications along with audible alarms. In terms of performance, the throughput values for configuration actions ranged from 338.9 to 418 kbps, and for operational actions, they ranged from 821.7 to 1105.8 kbps. The response times for configuration actions ranged from 5.628 to 6.753 seconds, in line with the characteristics of the TR-069 protocol, while operational actions had significantly lower response times, ranging from 0.250 to 0.347 seconds. The system successfully addressed GenieACS’s limitations in customer management and alarm notifications, accelerating customer identification and the centralized handling of ONU faults.

Kata Kunci : GenieACS, Laravel Filament, ONU, Notifkasi Alarm, TR-069, Monitoring Jaringan

  1. D4-2026-492991-abstract.pdf  
  2. D4-2026-492991-bibliography.pdf  
  3. D4-2026-492991-tableofcontent.pdf  
  4. D4-2026-492991-title.pdf