Analisis komitmen perawat pada organisasi Rumah Sakit Panembahan Senopati Bantul Yogyakarta

RAHAYUNINGSIH, Tri, Dra. Sumarni, MSi

2004 | Tesis | S2 Ilmu Kesehatan Masyarakat

Latar Belakang: Rumahsakit Panembahan Senopati Bantul adalah Rumahsakit kelas C yang menjadi pusat rujukan masyarakat wilayah Bantul dan sekitarnya. Sikap dan perilaku perawat di Rumahsakit Panembahan Senopati (RSPS) Bantul belum mencerminkan komitmen yang tinggi pada organisasi. Hal itu ditandai dengan ketidakpatuhan perawat pada beberapa peraturan Rumahsakit dan adanya image buruk masyarakat mengenai sikap perawat yang kurang ramah yang dibuktikan dengan hasil survey kepuasan pelanggan yang menyatakan kurangnya profesionalisme perawat. Tujuan: Penelitian ini bertujuan untuk menganalisis komitmen perawat pada organisasi, menguji beda komitmen berdasarkan karakteristik individu dan bangsal-bangsal/satuan kerja, dan mengetahui jenis komitmen perawat dalam organisasi (Affective/ Continuance/ Normative Commitment). Metode: Penelitian ini merupakan penelitian non eksperimental dengan rancangan cross sectional. Instrumen penelitian menggunakan kuesioner berskala Likert. Data dianalisis secara deskriptif dan statistik. Besarnya sampel sama dengan jumlah populasi perawat di rumahsakit tersebut. Hasil Penelitian: Hasil penelitian menunjukkan bahwa jumlah responden yang berkomitmen rendah adalah 76 responden (72%) dengan nilai ratarata komitmen seluruh responden sebesar 34,48 (rendah). Perbedaan karakteristik individu dan bangsal tidak mempengaruhi komitmen, kecuali perbedaan jenis kelamin dan perbedaan masa kerja. Wanita lebih tinggi komitmennya dari pada pria, meskipun semuanya masih tergolong tingkat komitmen rendah dan untuk masa kerja; semakin lama masa kerja responden, semakin rendah komitmennya. Kesimpulan: Mengingat karakteristik individu kebanyakan tidak mempengaruhi komitmen, maka dapat disimpulkan bahwa komitmen responden lebih dipengaruhi oleh karakteristik kerja dan kepemimpinan , oleh karena itu disarankan agar pihak manajemen berupaya meningkatkan komitmen dengan menciptakan lingkungan kerja yang kondusif

Background: Panembahan Senopati Bantul Hospital (RSPS) is a type C hospital that becomes the referral center for Bantul and surrounding areas communities. Attitude and behavior of RSPS nurse did not show high commitment in the organization. This is signed by the incompliance of nurse toward various regulations in the hospital and bad image of communities regarding attitude of nurse who was not really friendly. Survey result of customer satisfaction that was performed by Quality Increasing Team stated the lack of nurse’s professionalism. Aim: This research was aimed to analyze commitment of nurse in the organization, examine the differences of commitment based on individual characteristics and ward area, and find out the type of nurse’s commitment in organization (Affective/Continuance/Normative Commitment). Method: It was a non-experimental research that used cross sectional design. The instrument in this research was likert scaled questioner with quantitative data controling and sample that equals to research population was 115 nurses (all nurses) in RSPS Bantul. Result: The result of this research showed that there were 76 respondents who had low commitment (72%) with commitment average value from all of the respondents was 34,48 (low). The difference of individual characteristics and units did not influence commitment, except sex and period of work differences. Woman had higher commitment than man although all of them still in the level of low commitment and the longer working period of the respondents the lower of their commitment. Congclusion: Remember that the most of caracteristic individual did not influence commitment, so could be conclution that the most of responden commitment were influanced job caracteristic , therefore it is suggested that management should improve commitment by creating a conducive working environment.

Kata Kunci : Manajemen Rumah Sakit,Perawat,Komitmen Organisasi, Organization commitment, nurse