Gambaran Kepuasan Terhadap Penyediaan Informasi Dan Sumber Informasi Pada Pasien Kanker Di Sepanjang Tahap Perawatan Kanker
Ahmad Hafizhuddin, Haryani, S.Kp., M.Kes., Ph.D.; Prof. Dr. Christantie Effendy, S.Kp., M.Kes.
2024 | Skripsi | ILMU KEPERAWATAN
Latar Belakang: Penyediaan informasi yang sesuai sangat penting untuk kepuasan pasien kanker. Jenis informasi yang dibutuhkan berbeda-beda tergantung karakteristik pasien kanker. Sumber informasi berperan penting dalam pengambilan keputusan untuk menentukan perawatan.
Tujuan Penelitian: Untuk mengetahui gambaran kepuasan terhadap penyediaan informasi dan sumber informasi pada pasien kanker di sepanjang tahap perawatannya.
Metode: Penelitian ini merupakan penelitian deskriptif kuantitatif menggunakan rancangan cross sectional, melibatkan 159 pasien kanker di Instalasi Kanker Terpadu Tulip RSUP Dr. Sardjito Yogyakarta. Instrumen yang digunakan Cancer Patient Information Importance/Satisfaction Tool dan Instrumen Sumber Informasi.
Hasil: Rentang skor total tiap subskala adalah 0 hingga 48. Skor rata-rata nilai total kepuasan informasi pre terapi adalah 30,27 ± 11,13, intra terapi 37,81 ± 8,17, dan post terapi 33,95 ± 6,82. Mayoritas responden pada setiap tahap memilih petugas kesehatan sebagai sumber informasi utama pre terapi 28 orang (93,3%), intra terapi 83 orang (96,5%), dan post terapi 40 orang (93,0%). Skor rata-rata nilai total kepuasan sumber informasi tertinggi tahap pre terapi adalah 4,00, skor tertinggi tahap intra terapi adalah 3,60 ± 0,56, dan skor tertinggi tahap post terapi adalah 3,48 ± 0,55.
Kesimpulan: Kepuasan informasi terendah pada tahap pre terapi. Petugas kesehatan paling banyak digunakan pada ketiga tahap perawatan. Responden yang memilih sumber informasi dari majalah/koran/brosur/buku paling puas pada tahap pre terapi, tahap intra terapi dan post terapi paling puas dari sumber informasi petugas kesehatan.
Background: Providing accurate information is a critical determinant of patient satisfaction in cancer care. The specific informational needs of patients vary based on individual characteristics, with the source of information significantly influencing decision-making processes regarding treatment options.
Research Objectives: This study aims to assess the levels of satisfaction with the information provided and identify the preferred sources of information among cancer patients across different stages of treatment.
Methods: A quantitative descriptive study with a cross-sectional design was conducted, involving 159 cancer patients at the Tulip Integrated Cancer Installation, RSUP Dr. Sardjito Yogyakarta. Data were collected using two instruments: the Important Tools/Satisfaction with Cancer Patient Information and Information Source Instruments.
Results: The total score range for each subscale is 0 to 48. The average total satisfaction score with pre-therapy information was 30.27 ± 11.13, intra-therapy 37.81 ± 8.17, and post-therapy 33.95 ± 6.82. Respondents at each stage chose health workers as the main source of information for pre-therapy as many as 28 people (93.3%), intra-therapy as many as 83 people (96.5%), and post-therapy as many as 40 people (93.0%). The highest satisfaction score for information sources at the pre-therapy stage was 4.00, while the highest satisfaction scores during intra-therapy and post-therapy were 3.60 ± 0.56 and 3.48 ± 0.55.
Conclusion: Information satisfaction was lowest at the pre-therapy stage. Health workers are most commonly used in pre-therapy, intra-therapy, and post-therapy of care. Respondents who chose information sources from magazines/newspapers/brochures/books were most satisfied at the pre-therapy stage, intra-therapy and post-therapy stages they were most satisfied from information sources from health workers.
Kata Kunci : Kanker, Kepuasan Informasi yang Diterima, Sumber Informasi
