Relationship between job characteristic, perception of organization fairness and organizational comitment :: Case of PT Sari Husada Tbk

SUNARTO, Bambang Pediantoro, Prof.Dr. Djamaludin Ancok, MA

2004 | Tesis | Magister Manajemen

Loyalty is one of the most desirable conditions that large companies wanted from their employees. However, in these days, only few companies satisfied with the commitment of their employees and are alert for possible improvement. The purpose of this study is to help PT Sari Husada Tbk. as one of the large company in this country to understand those predictors of the organizational commitment and its effect to the employee’s commitment. Operationally, this study which based on the study of Mathieu and Zajac (1990), will empirically examine the relationship between the organizational commitment, and job characteristic also perception on organization fairness in PT Sari Husada Tbk. Using questionnaires as an instrument and doing some deep interview with the management, this study were distributed to 69 respondents in PT Sari Husada Tbk. All of returned questionnaires were found completed within two weeks. Employee job characteristic level was measured using Job Diagnostics survey (Alpha= 0,9212) that adopted and developed from Hackman and Oldham (1975). It consist of 24 items within five sub scales using 5 points rating scale assessing characteristics with skill variety, task identify, task significance, autonomy and feedback. Perception of Organization fairness (Alpha= 0,9017) that adopted and developed from Ditrich, J.E., and Carrel, M.R. (1978). was measured using organizational fairness questionnaire that consist of 17 items. Organizational commitment (Alpha= 0,8934) that adopted and developed from Meyer, J.P., and Allen, N.J.(1987). It was measured using the three component models of commitment assessing commitment with normative, Continuance and affective. As the result that came from this study, correlation analysis revealed a significant positive relationship between organizational commitment, job characteristic and organization fairness. To know the overall level of the commitment within this company, this study should implemented for every each working unit, therefore these findings could highlighted the importance of job characteristic and perceptions on organization fairness to promote the level of employee’s commitment to the company. From the problem suspected, that there is a lack of commitment in certain working unit. As the writer suggested, using this method of the study could be implemented to all working units within the company without exception in order to find out the actual condition of the level of commitment as the whole.

Kata Kunci : Manajemen Sumberdaya Manusia,Loyalitas Karyawan,Komitmen Organisasional