Peran Anchor Virtues dan Quality of Work Life terhadap Organizational Citizenship Behavior pada Tenaga Kesehatan di RSUP Fatmawati
FATHIYA SAFIRA RAHMADINA, Dr. Bagus Riyono, M.A., Psikolog
2024 | Skripsi | PSIKOLOGI
Indonesia hingga saat ini masih berusaha untuk menyelesaikan
permasalahan tenaga kesehatan yang dimiliki. Hasil laporan kinerja RSUP
Fatmawati juga menunjukkan bahwa RSUP Fatmawati masih harus
mengoptimalisasi sumber daya manusia yang dimiliki dalam hal kompetensi dan
tanggung jawab kerja. Dalam mendukung menciptakan pelayanan kesehatan yang
berkualitas, diperlukan sumber daya manusia yang melakukan extra-role dalam
bekerja atau yang disebut dengan organizational citizenship behavior. Contoh
variabel yang dapat mendorong perilaku OCB adalah variabel anchor virtues dan
quality of work life. Penelitian ini bertujuan untuk menguji peran anchor virtues dan
quality of work life terhadap organizational citizenship behavior. Subjek penelitian
berjumlah 361 orang (N=361) tenaga kesehatan yang bekerja di RSUP Fatmawati.
Penelitian menggunakan skala Anchor Personality Inventory, skala quality of work
life, dan skala organizational citizenship behavior dengan metode statistik regresi
linear berganda. Hasil menunjukkan variabel anchor virtues dan quality of work life
memiliki peran sebesar 45% terhadap variabel organizational citizenship behavior
Indonesia is still trying to solve the problem of health workers. The results
of the RSUP Fatmawati performance report also show that it still has to optimize
its human resources regarding competency and work responsibilities. Human
resources who carry out extra roles at work, or organizational citizenship behavior,
are needed to support the creation of quality health services. Examples of variables
that can encourage OCB behavior are anchor virtues and quality of work-life
variables. This research examines the role of anchor virtues and work-life quality
in organizational citizenship behavior. The research subjects were 361 people
(N=361) health workers who worked at RSUP Fatmawati. The research uses the
Anchor Personality Inventory scale, quality of work life, and organizational
citizenship behavior with multiple linear regression statistical methods. The results
show that the anchor virtues and quality of work-life variables have a 45% role in
the organizational citizenship behavior variable.
Kata Kunci : Anchor virtues, quality of work life, organizational citizenship behavior, health workers