Psychological Safety dan Intensi Turnover pada Karyawan Generasi Milenial: Dukungan Sosial Sebagai Moderator
RACHMAT YUKRISNA, Indrayanti, S.Psi, M.Si, Ph.D., Psikolog
2024 | Skripsi | PSIKOLOGI
Fenomena turnover telah banyak terjadi
pada akhir akhir ini dikalangan generasi millennial, hingga generasi ini
disebut dengan generasi ‘kutu loncat’. Psychological safety diduga dapat
menjadi prediktor dari intensi turnover. Selain itu, dukungan sosial di
sekitar karyawan juga diduga memiliki pengaruh positif intensi turnover
dalam suatu perusahaan. Penelitian ini bertujuan untuk mengetahui peran
dukungan sosial dalam memoderasi hubungan antara psychological safety
terhadap intensi turnover. Pada penelitian ini mengumpulkan 243
responden karyawan generasi millennial dan
menemukan bahwa dukungan sosial dapat memoderasi hubungan psychological
safety dengan intensi turnover. intensi turnover diukur
menggunakan skala intensi turnover Mobley, psyhological safety
diukur menggunakan skala psychological safety Edmondson, terakhir
dukungan sosial diukur dari skala dukungan sosial Cohen dan Wills. Penelitian
ini menemukan bahwa terdapat peran moderasi dukungan sosial terhadap intensi
turnover dan psychological safety ( p > 0,05). Namun, peneliti
menemukan terdapat perbedaan interaksi ketika nilai dukungan sosial pada low
dan average serta high.
The phenomenon of turnover has occurred a lot lately
among millennials, until this generation is called the 'kutu loncat' generation.
Psychological safety is considered to be a predictor of turnover intentions.
Additionally, social support around employees is also considered to have a
positive influence on turnover intentions in a company. This research aims to
determine the role of social support in moderating the relationship between
psychological safety and turnover intentions. In this study, 243 millennial
generation employee respondents were collected and found that social support
can moderate the relationship between psychological safety and turnover
intentions. Turnover intention is measured using the Mobley turnover intention
scale, psychological safety is measured using the Edmondson psychological
safety scale, and social support is measured from Cohen and Wills' social
support scale. This study found that there was a moderating role of social
support on turnover intentions and psychological safety (p > 0.05). However,
researchers found that there were differences in interaction when social
support scores were low and average and high.
Kata Kunci : Itensi Turnover, Psychological safety, Dukungan sosial, Karyawan generasi Millennial