Pengembangan website thesis management system di universitas atau perguruan tinggi merupakan salah satu langkah untuk mengoptimalkan proses manajemen tesis dan meningkatkan efisiensi dan efektivitas para sarjana dalam menempuh pendidikan S1, S2, dan S3. Departemen Ilmu Komputer dan Elektronika, Fakultas Matematika dan Ilmu Pengetahuan Alam, Universitas Gadjah Mada telah memiliki situs web sistem manajemen skripsi dalam rangka mendukung kegiatan akademik sarjana, khususnya di bidang skripsi, program magang, program kuliah kerja nyata (KKN), dan program MBKM. Namun, berdasarkan hasil kuesioner pendahuluan untuk mengetahui bagaimana pandangan 12 orang sarjana dalam mengakses sistem skripsi yang ada saat ini, diperoleh catatan penting mengenai permasalahan terkait rendahnya tingkat pengalaman pengguna terhadap web thesis system.
Peneliti melakukan penelitian dengan menggunakan evolvoed double diamond framework dalam metodologi design thinking dalam rangka untuk mengeksplorasi masalah, memetakan masalah, merumuskan solusi, dan mengeksekusi solusi. Pengumpulan data dilakukan dengan menggunakan metodologi campuran, dan dalam metodologi kuantitatif algoritma decision tree c4.5 diimplementasikan untuk menentukan faktor-faktor yang menentukan kepuasan/ketidakpuasan pengguna. Ditemukan bahwa terdapat 5 poin permasalahan yang terjadi pada 6 halaman/fitur yang berbeda di dalam website sistem tesis. Luaran dari penelitian ini adalah desain prototipe dengan tingkat ketelitian tinggi yang dilanjutkan dengan analisis dan pengujian dengan metode usability testing secara kualitatif dan kuantitatif untuk mengukur metrik usability yang meliputi efisiensi, efektivitas, dan kepuasan. Metrik efisiensi diukur dengan implementasi pengukuran Time-based efficiency (TBE) dengan hasil 0.02656 goal/detik. Metrik efektivitas diukur dengan pengukuran Completion Rate (CR) dengan hasil 92,59%. Metrik kepuasan diukur dengan menggunakan kombinasi implementasi algoritma decision tree c4.5, user experience questionnaire (UEQ), dan system usability scale (SUS) dengan hasil bahwa faktor penentu kepuasan pengguna adalah aspek dependability.
The development of a thesis management system website in universities or colleges is a step in the goal of optimizing the thesis management process and increasing the efficiency and effectiveness of scholars in pursuing their undergraduate, postgraduate, and doctoral degrees. The Department of Computer Science and Electronics, Faculty of Mathematics and Natural Science, Gadjah Mada University already has a thesis management system website in order to support scholar academic activities, especially in sector of thesis, internship programs, industrial lecture programs, and MBKM program. However, based on the results of the preliminary questionnaire to find out how the insight of 12 scholars on accessing current thesis system, important notes were obtained regarding issues related to the low level of user experience of the web thesis system.
Researchers conducted research using the evolved double diamond framework in the design thinking methodology in order to explore problems, map problems, formulate solutions, and execute solutions. Data collection was carried out using mixed methodology, and in quantitative methodology the c4.5 decision tree algorithm was implemented in order to determine the factors that determine user satisfaction/dissatisfaction. It was found that there were 5-point problems that occurred in 6 different pages/features in the thesis system website. The output of this research is a high-fidelity prototype design followed by analysis and testing with qualitative and quantitative usability testing methods to measure usability metrics including efficiency, effectiveness, and satisfaction. Efficiency metrics are measured by the implementation of the Time-based efficiency (TBE) measurement with a result of 0.02656 goals/sec. Effectiveness metrics are measured by the Completion Rate (CR) measurement with a result of 92.59%. Satisfaction metrics are measured using a combination of the implementation of the c4.5 decision tree algorithm, user experience questionnaire (UEQ), and system usability scale (SUS) with the result that the determining factor of user satisfaction is the dependability aspect.
Kata Kunci : Thesis System, Evolved Double-Diamond Framework, Design Thinking, C4.5 Decision Tree Algorithm, Usability Testing, User Experience (UX), User Interface (UI)
