Pengembangan Prototipe Tracking Ambulans Berbasis Android Pada Modul Sistem Penanggulangan Gawat Darurat Terpadu (SPGDT) Daerah Istimewa Yogyakarta
DWI NUGROHO, Dr. Mardhani Riasetiawan, SE Ak, M.T.
2022 | Tesis | MAGISTER ILMU KESEHATAN MASYARAKATLatar Belakang: Keadaan gawat darurat merupakan situasi berbahaya yang berlangsung secara tiba-tiba, dalam kasus penanganan gawat darurat response time sangat dibutuhkan. Beberapa faktor yang menjadi lamanya response time penanganan terutama respon ambulans terhadap kasus gawat darurat yaitu faktor aksesbilitas, akomodasi dan ketersediaan fasiltias yang mendukung. Untuk meningkatkan akses dan mutu pelayanan gawat darurat serta mempercepat response time, Pemerintah Indonesia menerbitkan layanan SPGDT. Penggunaan SPGDT di Daerah Istimewa Yogyakarta belum memiliki layanan tracking ambulans, sehingga masyarakat merasa khawatir akan datangnya layanan ambulans dalam merespon kejadian gawat darurat. Penelitian ini bertujuan untuk mengembangkan layanan tracking ambulans pada modul SPGDT Daerah Istimewa Yogyakarta. Metode: Penelitian ini penelitian kualitatif dengan desain action research. Tahapan pada action research terdiri dari diagnosing, planning, action dan evaluation. Hasil: Hasil dari penelitian ini, pada tahap diagnosing menghasilkan kebutuhan pengguna call center terhadap pencatatan dan pelaporan dalam Website SPGDT sedangkan kebutuhan sopir ambulans dalam tracking ambulans. Pada tahap perencanaan menghasilkan alur data yang akan dibuat. Pada tahap tindakan menghasilkan rancangan yang terdiri flow chart diagram, data flow diagram, entity relationship diagram, wireframe dan desain user interface. Pada tahap evaluasi menghasilkan nilai akhir prototipe menggunakan kuesioner System Usability Scale (SUS) dengan nilai akhir pada pencatatan dan pelaporan mendapat nilai akhir 72, sedangkan pada evaluasi tracking ambulans untuk driver mendapat nilai akhir 80. Kesimpulan: Penyempurnaan pencatatan dan pelaporan kejadian gawat darurat serta tracking ambulans setelah di kembangkan dan di uji dengan kuesioner SUS, prototipe masuk kedalam kategori "Acceptable". Dengan interpertasi acceptable dinilai berhasil dikembangkan memenuhi kebutuhan pengguna serta berdaya guna secara optimal untuk membantu penanganan kasus kejadian gawat darurat.
Background: An emergency is a dangerous situation that takes place suddenly. In the case of an emergency, response time is needed. Several factors contributed to the long response time for handling, especially the ambulance response to emergency cases, namely accessibility, accommodation, and availability of supporting facilities. To improve access and quality of emergency services and speed up response time, the Government of Indonesia issued the SPGDT service. The use of the SPGDT in the Special Region of Yogyakarta does not yet have an ambulance tracking service, so people are worried about the arrival of an ambulance service in response to an emergency. This study aims to develop ambulance tracking services in the module SPGDT Yogyakarta Special Region. Methods: This research is qualitative research with an action research design. The stages in action research consist of diagnosing, planning, action, and evaluation. Results: The results of this study, at the diagnostic stage, resulted in the need for call center users to record and report on the SPGDT Website while the need for ambulance drivers to track ambulances. At the planning stage, it produces a data flow that will be made. At the action stage, produce a design consisting of flow chart diagrams, data flow diagrams, entity relationship diagrams, wireframes, and user interface designs. At the evaluation stage, the final score for the prototype was produced using the System Usability Scale (SUS) questionnaire, with the final score for recording and reporting getting a final score of 72, while in the evaluation of ambulance tracking for drivers, a final score of 80. Conclusion: Improved recording and reporting of emergency events and ambulance tracking after being developed and tested with the SUS questionnaire. The prototype was included in the "acceptable" category. With an acceptable interpretation, it is considered successful in being developed to meet user needs and is optimally utilized to assist in the handling of emergency cases.
Kata Kunci : SPGDT, m-Health, Action Research, System Usability Scale
