PERAN RESILIENSI KARIER SEBAGAI MEDIATOR ANTARA PERCEIVED SUPERVISOR SUPPORT DAN EMPLOYABILITY GENERASI MILENIAL

HANUM ADININGGAR, Indrayanti, S.Psi, M.Si, Ph.D, Psikolog; Fathul Himam, M.Psi., M.A., Ph.D.

2020 | Tesis | MAGISTER PSIKOLOGI PROFESI

Era disrupsi menuntut milenial untuk mengembangkan kompetensi dirinya (employability) agar mampu bertahan dalam lingkungan kerja dengan tuntutan pasar yang berubah-ubah. Penelitian ini bertujuan untuk menguji peran resiliensi karier sebagai mediator dalam hubungan perceived supervisor support terhadap employability generasi milenial yang bekerja di sektor telekomunikasi. Pengumpulan data dilakukan secara daring dengan melibatkan 218 pekerja milenial di perusahaan telekomunikasi. Employability diukur menggunakan skala CBME yang dimodifikasi dan terdiri atas 35 aitem, sedangkan perceived supervisor support diukur mengunnakan skala modifikasi dari SPSS dengan aitem sebanyak 14, dan resiliensi karier diukur menggunakan skala CRQ yang dimodifikasi dan terdiri atas 19 aitem. Data dianalisis dengan menggunakan teknik regresi yang dilakukan secara bertahap. Hasil penelitian menunjukkan bahwa resiliensi karier memiliki efek mediasi sebagian (parsial) dalam hubungan antara perceived supervisor support terhadap employability (beta c'=0.391, p=0.000; p<0.05). Hal tersebut berarti bahwa pengaruh langsung perceived supervisor support terhadap employability lebih kuat dibandingkan pengaruh tidak langsung melalui resiliensi karier. Keterbatasan penelitian dan implikasi praktis dari penelitian ini dibahas lebih lanjut.

The disruptive era forced millennials to enhance their competencies in order to survive and maintain their competitive advantage. In order to meet the endless change of current demands, millennials as a generation dominate the workforce are expected to develop their competencies. This study aimed to explain the role of career resilience as a mediator between perceived supervisor support and employability of millennial workers, specifically in the telecommunication sector. Data were collected from 218 millennial employees in the various telecommunication industry in Indonesia through an online survey (google form). Three scales were used to collect data, including Competence-Based Measurement of Employability that consists of 35 items, Survey of Perceived Supervisor Support that consists of 14 items, and Career Resilience Questionnaire that consists of 19 items. The result showed career resilience is not significant as full mediation. The direct effect of perceived supervisor support to employability is stronger than must through career resilience as a partial mediation. Further analysis and practical implications for organization and future research discussed.

Kata Kunci : employability, perceived supervisor support, resiliensi karier