Perilaku Kerja Kontraproduktif Ditinjau dari Kepribadian dan Karakteristik Pekerjaan

ESTER KRISTIANTI, Drs. IJK Sito Meiyanti, Ph.D., Psikolog

2018 | Tesis | S2 Psikologi Profesi

Penelitian ini bertujuan untuk menguji peran dari dimensi kepribadian (agreeableness dan conscientiousness) dan karakteristik pekerjaan (skill variety, task significance, dan feedback) dalam memprediksi perilaku kerja kontraproduktif. Desain penelitian yang digunakan adalah kuantitatif dengan menggunakan metode survei pada 151 karyawan hotel. Model analisis data yang digunakan ialah analisis regresi berganda dengan bantuan program SPSS 20.0. Hasil analisis menunjukkan bahwa kepribadian dan karakteristik pekerjaan mempengaruhi perilaku kerja kontraproduktif karyawan sebesar 52,7%, dengan nilai signifikansi p = 0,000 (p<0,05). Sedangkan masing-masing aspek di dalamnya yakni agreeableness, conscientiousness, skill variety, task significance, dan feedback masing masing menunjukkan arah korelasi yang negatif (r = -0,621, -0,627, -0,460, -0,439 dan -0,566). Hasil dari penelitian ini mendukung hipotesis mayor dan minor yang diajukan. Keterbatasan dan saran bagi penelitian selanjutnya turut di diskusikan dalam penelitian ini.

The purpose of the study is to investigate the influence of personality dimensions (agreeableness and conscientiousness) and job characteristics (variety skills, task significance, and feedback) in predicting counterproductive work behaviors. This study used a quantitative approach survey, and the method of data collection in this research was conducted by distributing scale to 151 hotel employees. Data was analyzed using double regression techniques using SPSS (Social Package for Social Science) 20.0. Results shows that personality dimensions and job characteristics influence employee counterproductive work behavior of 52,7%, with significance value p = 0,000 (p <0,05). Every aspects inside personality and job characteristic, are agreeableness, conscientiousness, variety skill, task significance,and feedback showing negative correlation direction toward counterproductive work behavior (r = -0.621, -0.627, -0.460, -0.439 and -0.566). The results of this study support major and minor hypotheses proposed. Limitations and suggestions for further research were also discussed in this study.

Kata Kunci : counterproductive work behavior, big five personality, job characteristic, hotel