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KUALITAS PELAYANAN SOSIAL DITINJAU DARI RELIGIUSITAS DAN EFEKTIVITAS KINERJA Penelitian Pada Pegaw

Ishak Zuarsyah,

2006 | Tesis |

The goal of the research is to see the correlation between the religiosity, performance effectiveness, and sevice quality. The study was carried out in Galih Pakuan orphanage in Bogor, with the 60 subjects of government official. The files were colected into three scales consist of religiosity scale, effectiveness scale and social service scale. Files also were analyzed by using regreretion analysis, depth interview and direct observation. The result of the research and that there is significant correlation between religiosity, shows effectuveness and service quality (F 3.250, R2 0.102, p 0.045). The result of interview and observation showed that all of these three compenent were high. Keywords : Religiusity, Effort effectivity, and Social Service.

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