IMPLEMENIASI SISTEM QUESTION ANSWERING PADA TWITTER UNTUK MENJAWAB PERTANYAAN SEPUTAR WISATA DI DAERAH ISTIMEWA YOGYAKARTA;IMPLEMENTATION OF QUESTION ANSWERING SYSTEM ON TWITTER FOR ANSWER TOURISM QUESTIONS IN YOGYAKARTA

RACHMASARI CAHYANINGDYAH, Janoe Hendarto

2015 | Skripsi | FMIPA

Twitter is a microblog site that provides service for its user to send text updates with a maximum length of 140 character. Twitter can be used as media promotion of product or service, for instance tourism promotion. Yogyakarta is one of tourism city destination which have many of Twitter account to share its tourism place. However, if there's Twitter user ask the information using tweet mention, the Twitter admin didn't respond one by one tweet mention. Sometimes, the question has similarities between one question and another question. Tweet replies of each question is one form of service to everyone who is interested in what is promoted. Based on that problem, question answering is built using auto reply Twitter to answer Yogyakarta tourism question using web service. This system is able to respond tweet automatically that uses hashtag #askwisata and contain question word like “apa”, “dimana”, “berapa”, “kapan”, “bagaimana” dan “mengapa” and contain keyword based on EAT (Expected Answer Type) design. The question answering step includes process question analyzer and answer finder. The system is built using CodeIgniter Framework and Twitter API.

Kata Kunci : question answering; auto reply; Twitter; Twitter API