ANALISIS USER EXPERIENCE DAN USER INTERFACE PADA WEBSITE JOB PORTAL DENGAN PENDEKATAN USER-CENTERED DESIGN DAN GOMS ANALYSIS; ANALYSIS OF USER EXPERIENCE AND USER INTERFACE IN JOB PORTAL WEBSITE USING USER-CENTERED DESIGN AND GOMS ANALYSIS

Anggraini, Gita Listya, Faizah

2015 | Skripsi | FMIPA

User Experience is an experience that involves user perception refers to perceived benefit and convenience gained while using a system. In its development, User Interface on the system is designed User Experience Research to create the comfort and confidence of user. Meanwhile, the increasing number of online job seekers makes some private companies cooperate with the job portals. Job portals who exist is varied with different User Experiences. In keeping with its tagline, "Find your dream career here", Workaria is a protoype of online job portal website specially built in this research. Workaria provides a media for user to search for or publish job vacancies and expected to be present as a solution. User-Centered Design is used by combining qualitative and quantitative methods to create a persona or a user model. Persona is used to develop websites according to its users. At the end, the researcher also perform measurements to get the usefulness value using System Usability Scale and GOMS Analysis. The result of this research is a Workaria's website interface, which has compatibility with users and methodologies which have been formulated. For its testing, UI of the prototype has usability of SUS value which obtained more than its averages based on Jeff Sauro's research. Meanwhile, the GOMS value of Workaria using KLM calculation after a comparison is made between three other job portals and it generates excecution time prediction exceeds the average value. The prototype of Workaria also covering advice and the most difficult part of job portals according to the results of a preliminary survey by the respondents, both in terms of UI, features, and functional.

Kata Kunci : UX; UI; User-Centered Design; SUS; GOMS; Job Portal