Analisis Pengaruh Kualitas Jasa Ritel Pada Loyalitas Konsumen Di Minimarket Indomaret Yogyakarta

SAPUTRA, DION DWI (Adv.: Yulia Arisnani, Dra., M.B.A.), Yulia Arisnani, Dra., M.B.A.

2014 | Tesis | S2 Magister Management

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Kata Kunci : retail service Quality, Costomer Loyalty, loyalitas konsumen