Implementasi Knowladge Management Systems: Menguji Pengaruh Faktor-Faktor Terhadap Kinerja Karyawan
PRATIWI, TRIE SARTIKA (Adv.: Sony Warsono, Dr., MAFIS), Sony Warsono, Dr., MAFIS
Dalam sistem informasi penelitian DeLone and McLean (1992, 2003) merupakan model yang dapat dijadikan acuan atau referensi dalam pengukuran kesuksesan sistem informasi. Model ini dianggap dapat mewakili setiap dimensi pengukuran dari kesuksesan aplikasi sistem informasi.
Penelitian ini mengacu dan memodifikasi model kesuksesan DeLone and McLean (2003) untuk mengukur kesuksesan aplikasi KMS melalui variabel kinerja karyawan. Dalam penelitian ini peneliti memasukkan beberapa faktor yang diambil dari model DeLone and McLean (2003), model Davis (1989) serta model dari Igbaria et al., (1997).
Faktor dari DeLone and McLean (2003) itu terdiri dari variabel kualitas informasi, kualitas sistem. Faktor dari Davis (1989) yaitu persepsi kemudahan dalam penggunaan (perceived ease of use), kegunaan persepsian (perceived usefulness). Sedangkan faktor dari Igbaria et al., (1997) adalah dukungan organisasi. Hal tersebut dimaksudkan agar penelitian ini tidak berfokus pada sistem perusahaan saja. Namun, akan melihat dari sisi sumber daya manusia dan fasilitas yang dimiliki perusahaan.
In information systems research DeLone and McLean (1992, 2003) is a model that can be used as a reference tool in measuring the success of information systems. This model is considered to represent each dimension measurement of the success of information systems applications.
This study refers to and modifies the model of success DeLone and McLean (2003) to measure the success of the application of KMS through employee performance variables. In this study researchers included several factors that are taken from the model of DeLone and McLean (2003), models of Davis (1989) as well as models of Igbaria et al., (1997).
Factors of DeLone and McLean (2003) that consists of variable information quality, system quality. Factors of Davis (1989) that the perception of ease of use (perceived ease of use), perceived usefulness (perceived usefulness). While the factor of Igbaria et al., (1997) is a support organization. It is intended that this study does not focus on enterprise systems alone. However, it will be seen from the side of human resources and facilities owned by the company.
Kata Kunci : DeLone and McLean Model (2003), Knowledge Management Systems (KMS), Davis Model (1989), Igbaria et al.,Model (1997), information quality, system quality, perceived ease of use, perceived usefulness, support organizations, kualitas informasi, kualitas Sist
