AKURASI, REAKSI DAN PERSEPSI KEGUNAAN BALIKAN PENILAIAN PADA MEKANISME EVALUASI KINERJA 360 DERAJAT
OLIVIA FACHRUNNISA (adv. Dr. Hani Handoko, MBA), Dr. Hani Handoko, MBA
The purpose of this research was to examine how 360 degree feedback and self-other rating discrepancies related to reactions to feedback, perceptions of feedback accuracy, and perceived usefulness of the feedback. This study also investigated an individual-differences variable, goal orientation, which we believe would moderate the relationship between feedback and self-other discrepanciens with reactions and accuracy.
The method of data collecting was done through questionnares, which consists of 115 respondents using purposive sampling. Rating sources are self, boss, and peers. Regressions model was used to test the hypothesis. The result of this research indicated that less favorable ratings were related to beliefs that feedback was less accurate and to negative reactions. Negative reactions and perceptions that feedback was less accurate were related to beliefs that the feedback was less useful. Goal orientation did not moderate the relationship between feedback and self-other discrepancies with perceptions of accuracy or reactions to feedback.
Kata Kunci : evaluasi kinerja
