Analisis Pengendalian Kualitas Pelayanan Berdasarkan Service Quality Gap Pada Kentucky Fried Chicken Galeria Mall Yogyakarta

Made Januar Dharmaputra (Adv : Drs. Wakhid Slamet Ciptono, MBA., MPM,), Drs. Wakhid Slamet Ciptono, MBA., MPM,

1999 | Skripsi | S1 Extention - Management

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Kata Kunci : Kualitas Pelayanan, Kentucky Fried Chicken, Galleria Mall Yogyakarta