Analisis Penerapan Total Quality Service Pada Kantor Wilayah BRI Yogyakarta

Ismanto Djoko (Pembimbing: Drs. Wakhid S Ciptono, MBA, MPM), Drs. Wakhid S Ciptono, MBA, MPM

2015 | Skripsi | S1 Extention - Management

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Kata Kunci : Total Quality Service, Kualitas, Prinsip-prinsip Total Quality Service