Kinerja Supply Chain PT. Mondrian Unit Merek Begaya dengan Menggunakan Metriks Level 1 Supply Chain Operation Reference (SCOR)

Hastungkoro, Wakhid Slamet Ciptono, Drs., M.B.A., MPM.

2008 | Skripsi | S1 Management

Penggunaan model Supply Chain Operations Reference (SCOR) memungkinkan perusahaan untuk mengembangkan dan mengkomunikasikan para praktisi manajemen supply chain atau pun pihak lain yang berkepentingan. Model ini menyediakan bagi perusahaan suatu alat yang kuat guna meningkatkan supply chain mereka. Model ini juga memberikan perusahaan suatu kerangka dasar untuk mengevaluasi keefektifan supply chain, pencapaian target, serta pengukuran proses operasi yang lebih spesifik.

Penelitian ini ditujukan untuk mengukur kinerja supply chain unit merek Begaya, PT. Mondrian. Pengukuran kinerja dari penelitian ini menggunakan metriks level 1 supply chain operation reference-model (SCOR) dan terbagi menjadi 5 dimensi yaitu, reliability, responsiveness, flexibility, cost, and assets. Metoda penelitian yang digunakan adalah metoda survey. Dan metoda yang akan digunakan untuk mengukur kinerja perusahaan adalah objective matrix. Pada metoda ini produktivitas perusahaan akan dapat diukur dan dinilai. Hasil dari penelitian ini memperlihatkan bahwa kinerja supply chain PT. Mondrian kurang baik yaitu dengan nilai 5,359. Sebagian besar dari dimensi yang diukur memiliki nilai rendah menunjukan produktifitas dan efisiensi dari supply chain PT. Mondrian kurang baik. Penelitian ini mengimplikasikan agar PT. Mondrian meningkatkan kinerja mereka, seperti pemenuhan permintaan yang tepat waktu, pengurangan kesalahan produksi, kesalahan pengepakan dan pengiriman barang. Selain itu, PT. Mondrian juga sebaiknya meningkatkan sumber daya manusia yang dimilikinya guna mengurangi biaya produksi dan kesalahan selama proses produksi. Kata kunci: manajemen supply chain, pengukuran kinerja supply chain, metriks level 1 supply chain operation reference (SCOR), objective matrix.

The use of Supply Chain Operations Reference-model (SCOR) is enables companies to improve and communicate supply-chain management practices within and between all interested parties. This model provides companies with powerful tool in improving supply chain operations. It allows companies with a framework to evaluate the effectiveness of their supply chain operations and to target and measure specific operations process. According to the mentioned above, this research aimed to measure supply chain performance in unit of brand Begaya, PT. Mondrian. Performance measurement in this research use level 1 metrics of supply chain operation reference (SCOR) and divided into 5 dimensions that is reliability, responsiveness, flexibility, cost and assets. Research methods used is survey research. And the method that used to measure the companies productivity is Objective Matrix. In objective matrix, company's productivity is measured and assessed. The result of the research shows that supply chain performance in PT. Mondrian is unfavorable with score 5,359. Most of all dimensions have low score indication that productivity and efficiency from supply chain operations in PT. Mondrian is unfavorable. Thus the research implicates that PT. Mondrian supposed to improve their performance, for example with fulfilling timely request, reduce mistake in production, packing and also goods delivery. Besides that, PT. Mondrian has to improve human resources in order to depress production cost and reduce the mistake in production. Keyword: supply chain management, measurement of supply chain performance, level 1 metrics of supply chain operation reference (SCOR), objective matrix.

Kata Kunci : Kinerja Supply Chain; Supply Chain Operation Reference