PENGARUH KELEKATAN MISI, MOTIVASI LAYANAN PUBLIK, DAN LINGKUNGAN PEKERJAAN TERHADAP KINERJA PEGAWAI INSTANSI PEMERINTAH: KOMITMEN ORGANISASI SEBAGAI VARIABEL PERANTARA

Firdaus, Irwan Taufiq Ritonga, S.E., M.Bus.

2006 | Tesis | S2 Management

Penelitian ini dilakukan untuk mendapatkan bukti empirik pengaruh kelekatan misi, motivasi layanan publik dan lingkungan pekerjaan terhadap komitmen organisasi dan kinerja pegawai instansi pemerintah. Pengumpulan data dilakukan melalui survai kuesioner pada Pemerintahan Kota se-Sumatera Barat. Kuesioner diberikan kepada 527 respondent, 314 kuesioner kembali, dan yang dapat dianalisis adalah 221 kuesioner. Jawaban responden dianalisa menggunakan regresi berganda. Hasil analisis menunjukkan bahwa kelekatan misi, motivasi layanan publik publik, dan perasaan dihargai berpengaruh positif terhadap komitmen organisasi dan kinerja pegawai, serta komitmen organisasi memediasi pengaruh kelekatan misi terhadap kinerja. Kata kunci: Kelekatan Misi, Motivasi Layanan Publik, Lingkungan Pekerjaan, Komitmen Organisasi, Kinerja

The research attempts to find the empirical evidence the influence of mission attachment, public sector motivation, and work environment on government employees' organizational commitment and performance. The data was collected by survey quesionnaires at municipalities at West Sumatera Province. The questionnaires were given to 527 respondents and 314 questionnaires were return, and can be used to analyze is 221 questionnaires. The answers of respondents were analyzed by using multiple regression. The result shows that the influence of mission attachment, public sector motivation, and feelings of appreciation statistically significant on government employees' organizational commitment and performance, and organizational commitment mediate the influence of mission attachment on performance. Keywords: Mission Attachment, Public Sector Motivation, Work Environment Organizational Commitment, Performance

Kata Kunci : Kinerja Pegawai; Manajemen Organisasi; Kelekatan Misi; Layanan Publik