Analisis Pengendalian Kualitas Pelayanan Berdasarkan Service Quality Gap Pada McDonalds Mal Malioboro Yogyakarta

Dewi, Yani Maulani. (Adv.: Pangestu Subagyo, MBA), Pangestu Subagyo, MBA

2015 | Skripsi | S1 Extention - Management

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Kata Kunci : Service Quality Gap, McDonalds Mal Malioboro Yogyakarta, Kualitas Pelayanan