Revitalisasi Masjid Sebagai Penyelenggara Pelayanan Publik ; (Studi kasus Penyelenggaraan Pelayanan Publik di Masjid Jogokaryan).

WIDODO, Furqon Rocmad, Ambar Teguh Sulistiyani

2012 | Skripsi | Manajemen dan Kebijakan Publik (dh. Ilmu Administrasi Negara)

ABSTRACT This study examines the revitalization of the mosque as a Public Service Provider. (Case Study Implementation of Public Service in Jogokariyan Mosque) in the perspective of public service management model. Mosque as a public service provider has some meanings, makes the mosque can serve as an organism or a generator for the environment to be creative and independent in carrying out the routine of life so as to motivate public to strong social, educational, political, cultural, economic and ‘dakwah’ (tell the truth) . The study was conducted to answer: The first, find out the dynamics of th e role and functions of the mosque in pre-Islamic era until today. The second, know the revitalizing of the Jogokariyan Mosqueas public service provider. The third, provide an overview/ information regarding the factors that influence the implementation of the revitalization of the Jogokariyan Mosque as a public service provider. The research method used qualitative research by the perspective, the firstusing perspective historical explanation to examine the dynamics of the role and functions of the mosque, while the second and the third goals using perspective case studies conducted by the Jogokariyan Mosque Committee (JMC) located in Kampung Jogokariyan. The results of this study are: The first, the dynamics of the role and functions of the mosque globally from time to time and also in the context of the Indonesian. The second, JMCas a mosque -based institution seeks to revitalize the role and functions of the mosque as the role and functions of the mosque at the time of the Prophet Muhammad to be able to ho ld some public services in accordance with the public needs. The third, in the perspective of service management model includes four things: 1. The process of putting the client for the purpose of the provision of services, 2. Service system with mechanisms of "voice" (advice/criticism) that are opened to the resultsorientation, which the most important public needs are met. 3. Organizational culture, JMC can be in the category of integrative organizational culture and performance of people who pay attention to the existence of a harmonious synergy between visible andinvisibleartifacts (the apparent and disappearancedriving force). And 4. Human Resource Management (HRM) is simple but has a high effectiveness and efficiency. This research provides suggestion s: 1. For JMC,needs toenforcedata base and restructure agencies in the JMC in order to become a better society organizations and professionals, 2. For the government, should emulate the JMC and led them as a public service provider partners, 3. For the gen eral public Islam and Non Islamare able to replicate in JMC to be implemented in a house of worship / social organizations in the surrounding environment.

Kata Kunci : Pelayanan Publik