Evaluasi Strategi Alignment Pembelajaran di PT PLN (Persero) Corporate University

PRANESTI NOVITASARI, Agus Setiawan, Dr., M.Soc.Sc.

2017 | Tesis | S2 Manajemen

Sejalan dengan transformasi PLN Corporate University, peran pembelajaran tidak sekedar untuk mengisi gap kompetensi pegawai, namun sasaran utamanya pada peningkatan kinerja perusahaan. Perwujudan tersebut dilakukan melalui program alignment antara pembelajaran dengan kebutuhan Unit Operasional. Kesesuaian (alignment) antara pembelajaran dengan kebutuhan kinerja Unit dilakukan pada fase awal pelaksanaan proses bisnis pembelajaran, yaitu Learning Need Analysis (LNA). Kesesuaian tersebut dilakukan mulai dari tahap Perencanaan, Persiapan, Pelaksanaan dan Validasi. Setelah itu nantinya diukur pada fase akhir, yaitu Evaluasi Pembelajaran. Pada tahap evaluasi pembelajaran akan dianalisis hasil pembelajaran terhadap perubahan perilaku peserta (behaviour) melalui evaluasi level 3 dan terhadap kinerja unit operasional (impact) melalui evaluasi level 4. Penelitian ini bertujuan untuk melakukan evaluasi hasil pembelajaran terhadap perubahan perilaku peserta (behaviour) dan kinerja (impact) serta evaluasi efektifitas Program Alignment Pembelajaran terhadap Kinerja Unit Operasional PLN. Hasil penelitian didapatkan bahwa hasil pembelajaran berpengaruh terhadap perubahan perilaku peserta pembelajaran dan kinerja unit operasional. Dari hasil evaluasi pelaksanaan pembelajaran dengan metode Learning Need Analysis (LNA) beberapa Unit Operasional PLN mengalami peningkatan kinerja. Dengan demikian, implementasi strategi alignment pembelajaran yang diterapkan oleh PLN Corporate University dengan metode Learning Need Analysis (LNA) berdampak terhadap kinerja unit operasional PLN.

In line with the transformation of PLN Corporate University, the role of learning is not just to fill employee competency gaps, but the main objective is to improve the company's performance. The embodiment is done through an alignment program between learning and the needs of the Operational Unit. Alignment between learning and Unit performance needs is carried out in the early phase of the learning process learning process, ie Learning Need Analysis (LNA). Compliance is done from the stage of Planning, Preparation, Implementation and Validation. After that will be measured in the final phase, the Evaluation of Learning. In the evaluation phase of learning will be analyzed learning outcomes to behavioral behavior change (behavior) through evaluation level 3 and the performance of operational unit (impact) through level 4 evaluation. This study aims to evaluate the learning outcomes of behavior change (behavior) and performance (impact) as well as evaluate the effectiveness of Learning Alignment Program on PLN Operational Unit Performance. The result of the research shows that the learning outcomes have an effect on the change of learning participant behavior and operational unit performance. From the evaluation of learning implementation with Learning Need Analysis (LNA) method, several PLN Operational Units have improved performance. Thus, the implementation of learning alignment strategy applied by PLN Corporate University with Learning Need Analysis (LNA) method has an impact on the performance of PLN Operational Unit.

Kata Kunci : pembelajaran, kinerja, alignment, LNA