Pengaruh Workforce Agility terhadap Perceived Stress Karyawan dengan Moderator Tolerance For Ambiguity

ST NURAINUN ZAKIYAH, Galang Lufityanto, S.Psi., M.Psi., Ph.D., Psikolog

2022 | Tesis | MAGISTER PSIKOLOGI PROFESI

Kondisi stress karyawan berkaitan dengan kondisi perubahan lingkungan, dengan turbulensi perubahan yang cepat dan dinamis. Workforce agility diasumsikan sebagai modal personal karyawan untuk bisa menyesuaikan diri dengan tuntutan lingkungan tersebut. Meski begitu, penilaian level stress karyawan tetap perlu dikelola agar tidak menghambat performa karyawan. Oleh karenanya, tolerance for ambiguity dicanangkan untuk diuji sebagai variabel moderator dalam pengaruh workforce agility terhadap perceived stress karyawan. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei. Alat ukur penelitian yang digunakan meliputi perceived stress scale, workforce agility scale, dan ambiguity architect self-scorable, dengan uji moderated regression analysis. Hasil penelitian N=193 karyawan, menunjukkan bahwa peran moderasi dari tolerance for ambiguity dalam pengaruh workforce agility terhadap perceived stress dengan nilai R2= 0,31 (p< .001), yang bersifat synergetic interaction. Artinya kehadiran interaksi dari tolerance for ambiguity memperkuat pengaruh workforce agility terhadap perceived stress, dalam menurunkan stress karyawan.

Stress employee are related to change, with the turbulence of rapid and dynamic changes. Workforce agility is assumed as the personal resource for employees to adapt with demands of the change. However, evaluation of stress levels should be managed in order to maintain employee performance. Therefore, tolerance for ambiguity is examined as a moderator variable in the effect of workforce agility on employee perceived stress. This study uses quantitative approach with a survey method. Instruments used to collect data are perceived stress scale, workforce agility scale, and ambiguity architect self-scorable, using moderated regression analysis test. The results showed that the moderating role of tolerance for ambiguity in the effect of workforce agility on perceived stress with a value of R2 = 0.31 (p < .01), which is a synergetic interaction. Which means, the presence of the interaction of tolerance for ambiguity strengthens the effect of workforce agility on perceived stress in reducing employee stress.

Kata Kunci : Perceived Stress, Tolerance for Ambiguity, Workforce Agility