ANALISIS PENERAPAN ALAT-ALAT MANAJEMEN RISIKO OPERASIONAL PADA OPERATIONS SERVICES DIVISION PADA PT BANK ABC

CANDRA PARSAORAN , Prof. Zaki Baridwan, M.B.A., Ph.D.

2016 | Tesis | S2 Manajemen

Peningkatan perhatian terhadap manajemen risiko operasional dipicu oleh adanya sejumlah kejadian risiko yang dialami lembaga keuangan dan penerbitan Principles for the Sound Management of Operational Risk yang memuat prinsip-prinsip manajemen risiko operasional sebagai tanggapan atas situasi yang terjadi pada lembaga keuangan. Ditemukan adanya kesenjangan penerapan prinsip manajemen risiko operasional yang berpenaruh pada efektivitas manajemen risiko operasional. Kondisi tersebut yang menjadi dasar pemikiran penelitian dengan dua fokus utama, yaitu: menganalisis penerapan alat-alat manajemen risiko operasional, yang meliputi Risk Loss Event Data Report, Key Risk Indicator dan Risk and Control Self Assessment pada aktivitas sehari-hari Operations Services Division PT Bank ABC sebagai first line of defense. Selain dari itu untuk menganalisis fungsi Unit Kerja Operational Risk Management (ORM) sebagai fungsi second line of defense. Penelitian ini menyimpulkan bahwa alat-alat manajemen risiko operasional telah diterapkan dalam aktivitas sehari-hari, dengan beberapa catatan dan belum berfungsinya Unit Kerja Operations Risk Management.

Operational Risk Management has been one of the topics of global financial institution management concern. Those attention are triggered by several operational risk events reported which have significant financial impact even to the closure of the institutons. Basel Committee for Banking Supervision, had issued the Principles for the Sound Management of Operational Risk as a response to the emerging situation in financial institutions. In accordance with the principles implementation, there were research findings reported that there were various gap at the implementation phase, risk management has got less support from front office staff, party who directly in charge with day to day transaction, even there was report that the attention to operational risk management is triggered by repeated operational risk event occurred due to operational risk management failure. This condition as a base to conduct this research which cover two main focus. Firstly, to analyze the implementation of operational risk management tools, i.e. Risk Loss Event Data Report, Key Risk Indicator dan Risk and Control Self Assessment integrated into day to day activities of Operations Services Division in PT Bank ABC as a first line of defense function. Secondly, to analyse role of Operational Risk Management function as a second line of defense function in facilitating the implementation of operational risk management tools. This research which is conducted by following descriptive research methodology has concluded that operational risk management tools has been integrated into day to day activities of Operations Services Division, however there are some area need for improvements. This research also has concluded that Operational Risk Management function has not fully provided their support in implementing operational risk management tools in Operations Services Division.

Kata Kunci : Manajemen Risiko Operasional, Risk Loss Event Data, Key Risk Indicator, Risk and Control Self Assessment, Unit Kerja Operations Services Division dan Unit Kerja Operational Risk Management